Frequently Asked Questions (FAQs)

1. What is TestRay?

TestRay is a comprehensive test management and issue tracking tool designed to help teams manage their software testing efforts effectively. It integrates with popular platforms like Jira and provides a range of features to streamline test planning, execution, and tracking.

2. How does TestRay work?

TestRay works by integrating with Jira, making it easy for users to manage and track their software testing efforts within the Jira environment. Users can create test cases, plan test cycles, execute tests, and monitor testing progress while seamlessly linking testing tasks to other Jira issues.

3. Is TestRay cloud-based or on-premises?

 TestRay offers both cloud-based and on-premises deployment options, giving users the flexibility to choose the deployment method that best suits their organization's needs and infrastructure.

4. What are the key features of TestRay?

 Some key features of TestRay include:

●      Test Case Management

●      Test Cycle Planning

●      Test Execution Tracking

●      Requirement Traceability

●      Integration with Jira

●      Real-time Reporting and Dashboards

●      Test Automation Integration

●      Customizable Workflows and Fields

●      Test Versioning and History

5. How do I get started with TestRay?

To get started with TestRay, you can visit their website, request a demo, or contact their sales team for more information. They typically provide documentation and support to help you set up and configure the tool for your specific needs. 

6. Can I integrate TestRay with other software tools we use?

TestRay offers integration capabilities with various software tools, especially Jira, which is widely used for project management and issue tracking. You can connect TestRay with other software tools using Jira's integration features or by leveraging compatible plugins and extensions.

7. What kind of support does TestRay offer?

TestRay typically offers customer support, including documentation, user guides, FAQs, and customer service to assist users with any questions or issues they may encounter while using the software.

 8. How much does TestRay cost?

The cost of TestRay can vary depending on the deployment type (cloud or on-premises), the number of users, and the specific features required. You should contact TestRay's sales team for a customized quote based on your organization's needs.

 9. Can I try TestRay for free before purchasing a subscription?

TestRay may offer a free trial or a demo version for potential customers to explore its features and functionality before making a purchase. You can check the website or contact the sales team to inquire about trial options and how to get started with a trial version.